Have you ever dealt with a company, print related or not who’s customer service was dire? Have you ever spoken to arrogant representatives and unhelpful receptionists? Did you feel as though you were banging your head against a wall? We all have at some point.
We know the importance of excellent customer service and pride ourselves on how we look after our customers, existing and new.
When you contact Kolorco for a quotation or to place a job you will be assigned an account manager to look after you and your project every step of the way – whether you are buying 250 business cards or 25,000 48pp booklets our high levels of customer care and attention to detail will always remain the same.
We are contactable by phone, email and via our website and if you are local to us we can even send a customer service representative out to meet with you and discuss your current or any future projects. We are here to help and because of this a lot of our business is repeat work from long established customers – they have no need to go elsewhere because of the high quality levels and customer care we offer.
Our printing services are excellent but our customer service is also second to none. Without our loyal staff we wouldn’t have such loyal customers, we know that people buy from people and we ensure the people that are in constant contact with our customers know what we expect and the levels of printing services and customer service required.
Our sales staff are very knowledgeable in the printing field and most have a production background which means you can be confident when talking to them about your projects and they can give suitable advice when necessary.
If you wish to speak with one of our team about the various printing services we offer then please don’t hesitate to get in touch.