Frequently Asked Questions (FAQ)

Need Help?

If you have any questions or need assistance with your print project, our team is here to help! Whether you’re unsure about file requirements, need advice on choosing the right print finish, or want a custom quote, we’re happy to assist. Get in touch today, and let’s make your next print job seamless and hassle-free.

 

General Questions

What services does Kolorco offer?
We specialize in trade printing, offering B2 & B3 litho printing, HP Indigo digital printing, and large-format printing with quick turnarounds and competitive pricing.

Do you provide white-label printing?
Yes! We are a trusted trade printer and never approach your customers. Your business remains protected.

What makes Kolorco environmentally friendly?
We use vegetable-based inks, FSC-certified paper, and eco-conscious production methods to minimize environmental impact. See our  Enviromental page for further information.

Ordering & Artwork

How do I place an order?
You can request a quote online or contact our team for tailored solutions.

What file formats do you accept for artwork?
We recommend PDF, AI, EPS, or high-resolution JPEGs with CMYK color settings and 3mm bleed for best results. See our  Technical Specification page for further information.

Can you help with design?
Yes! Our team can assist with pre-press checks and minor artwork adjustments to ensure optimal print quality.

Production & Delivery

How long does printing take?
Turnaround times vary by product, but we offer fast production with next-day dispatch on select items.

Do you offer plain packaging?
Yes, all orders are shipped in unbranded packaging to maintain your trade relationships.

Can I track my order?
Absolutely! We provide tracking details once your order is dispatched.